Privacy Policy for FAQ Peppermint
Introduction
Welcome to the comprehensive privacy policy of FAQ Peppermint (henceforth referred to as “we,” “us,” or “the Company”). Our website, https://faq-peppermint.scoopsurge.com (and all linked subdomains), offers a wealth of information and services, and we are committed to maintaining the highest standards of privacy protection for our users. This policy outlines our practices regarding the handling of your personal data in alignment with various international privacy laws and regulations, including but not limited to:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25 on the protection of personal information in the private sector
- General Data Protection Regulation (GDPR) of the European Union
- Brazil’s Lei Geral de Proteção de Dados (LGPD)
- California Consumer Privacy Act (CCPA/CPRA), USA
- Colorado Privacy Act (CPA), USA
- Utah Consumer Privacy Act (UCPA), USA
- Connecticut Personal Information Protection Act (CTDPA), USA
- Virginia Consumer Data Protection Act (VCDPA), USA
- South Africa’s Protection of Personal Information Act (POPIA)
Scope
This privacy policy covers all aspects of our online presence, including but not limited to:
- Our official website and its subdomains
- Mobile applications developed by us
- Online services provided through our platform
- Products offered for sale or download via our site
Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our website. These entities have their own privacy policies, and we encourage you to review them before using such services.
Processing Activities
This policy outlines the practices related to data processing when:
- Users access and interact with our applications and online services as authorized users.
- Visitors explore our websites linked to this Privacy Policy.
- Individuals engage with us through various communication channels, including newsletters, emails, telephone, or text messages (SMS).
Personal Data Collection
We gather a range of personal data to enhance your experience and provide tailored services. The types of information collected include:
- Account Information: Details related to user accounts, such as usernames, passwords, email addresses, and profile settings.
- Payment Information: Credit/debit card details, billing addresses, and payment history for processing transactions.
- Financial Information: Data related to banking accounts (if linked) and financial transaction records.
- Purchase Information: Items purchased, quantities, prices, and order history.
- Mobile Device Identifiers: Unique device IDs, advertising IDs, and mobile network information.
- Location Data: GPS coordinates and location services data if enabled by the user.
- Feedback: User ratings, reviews, and responses to surveys or feedback forms.
- Social Media Information: Details obtained from social media platforms when users choose to log in via these accounts.
- Product Information: Search history, product preferences, and interactions with our online store.
We collect this data through various methods: user input forms, account settings, browsing activities, purchase transactions, device sensors, and third-party partners.
Cookies
To enhance your experience on our website, we employ cookies, which are small text files stored on your browser. Our use of cookies includes:
- Strictly Necessary Cookies: These ensure basic functionalities like login, language preferences, and shopping cart management.
- Preference Cookies: Used to remember user preferences and settings for a personalized experience.
- Analytics Cookies: Track website usage and visitor behavior to improve our services (e.g., Google Analytics).
Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.
Retention and Deletion
We retain personal data only for as long as it is necessary or relevant for the purposes described in this policy, including:
- Fulfilling user requests and providing services.
- Complying with legal obligations and regulatory requirements.
- Conducting research and improving our platform.
Once the purpose of data collection is no longer required, we will delete or anonymize the data securely to ensure your privacy.
Your Rights
The laws governing data protection in various jurisdictions grant individuals certain rights regarding their personal information. Depending on your location, you may be entitled to:
- Access and request copies of your personal data held by us.
- Rectify or update inaccurate or incomplete data.
- Erasure (or the right to be forgotten), with limitations as per applicable laws.
- Restriction or object to the processing of your data under certain circumstances.
- Data portability, allowing you to receive and transfer your data in a structured format.
- Withdraw consent for data processing at any time without affecting legitimate interests.
- File complaints or appeals regarding our handling of personal information.
To exercise these rights or have any data-related queries, please contact our dedicated privacy team via email ([email protected]) or postal mail.
Changes to Privacy Policy
We may update this policy from time to time to reflect changes in our practices or regulatory requirements. Any significant changes will be notified on our website with a revised policy document. We encourage users to review this page periodically for the latest information.
Contact Information
For any questions, requests for data access or deletion, or complaints regarding privacy, please reach out to us:
- Email: [email protected]
- Postal Address: [Provide company address]